On August 31, 2025, at 12:37 p.m., a ₺239 ($7) subscription fee for the FitMe app was charged to my Vodafone postpaid line after I accidentally clicked on something. The type of plan was not specified, and an additional ₺24.9 ($1) was also deducted as a “Charge to Bill” service fee. I only received a notification message from Vodafone after the charge — there was no confirmation message, no disclosure of fees, and no prior consent for any subscription.
This is the first time I’ve experienced such an issue, and I never approved any subscription. I haven’t yet contacted Vodafone Pay or FitMe customer service, but I do have a screenshot of the Vodafone message confirming the charge, which I can share if needed.
I request a full refund of the total amount charged through my Vodafone line and ask that this issue be resolved as soon as possible to prevent further inconvenience.
After a single accidental click, a ₺239 ($7) subscription fee for the FitMe app was charged to my phone bill without specifying which plan was purchased. Additionally, an extra ₺24.9 ($1) was deducted as a “Charge to Bill” service fee. During this entire process, I did not receive any confirmation m...
On September 1, I discovered that a FitMe app subscription — a service I have never heard of or used — was purchased through Vodafone Mobile Payment without my knowledge or consent. I never approved any payment either to FitMe or Vodafone Mobile Payment, yet ₺263.9 ($8) was charged to my line on the...
On September 13, I was subscribed to a service called FitMe through my Vodafone line, without my knowledge or consent, simply because I accidentally clicked on an advertisement. As a result, $8 was charged for the subscription, and an additional $1 was billed under the “Charge to Bill” feature — tot...
I recently noticed a ₺239 charge on my Vodafone bill for a FitMe subscription that I never approved, requested, or even knew existed. I received a message saying I could activate the FitMe service by entering a one-time password on their website, with the subscription fee being ₺239 per month includ...
While trying to open a simple PDF file, a FitMe advertisement popped up unexpectedly. I accidentally clicked on it, but I did not request or use any service from FitMe. Realizing the mistake immediately, I called Vodafone customer service right away and had the subscription canceled on the spot. De...
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