Farmina N&D Grain-Free Salmon Neutered Cat Food Causes Allergic Reactions

Farmina N&D Grain-Free Salmon Neutered Cat Food Causes Allergic Reactions
April 15, 2024 1:05 PM369

Since switching to Farmina N&D Grain-Free Salmon Neutered Cat Food, one of my three cats has been experiencing occasional hair loss and itching, which we hadn't considered a serious issue until now. Last week, my cat developed hair loss and open sores above its eyes. After the vet conducted necessary tests, they diagnosed an allergy and advised us to control the food. I had considered N&D the highest quality food available at the pet shop, but now we're forced to switch to prescription allergy food. Moving forward, I'm considering discontinuing N&D once my other two cats finish their current supply.

April 16, 2024 12:51 PM (23 hours after complaint)

Dear Duygu C., As the Farmina Turkey family, we are always focused on improving our processes to provide the most effective after-sales support to pet parents. Thank you for your valuable feedback. Information regarding the matter has been provided via your email address. You can contact us for all your views and suggestions. Our hotline is active on weekdays from 09:00 to 17:00, except for public holidays/lunch breaks. Requests received through email and other written channels will be responded to within 15 business days. For all the nutritional needs of your furry child, you can request nutritional consultancy or download our FarminaGenius application to benefit from our free nutritional consultancy service. Best regards, FARMINA TURKEY

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