Go.Famradar Keeps Charging Me Despite My Cancellation Request

1

About six months ago I emailed Go.Famradar.ifuls to unsubscribe from their service and requested that my account be closed, as I no longer needed or used it. Despite this clear request, my account was not cancelled and I have continued to be billed. Since around July I have been charged approximately 39 USD per month, which costs me about 73 NZD each time, and in total this has now reached about 300 NZD. I received no reply to my email and the charges have continued even though I have not been using the service at all. I request that my subscription be cancelled immediately, that my account be fully closed, and that I be refunded for the payments taken after my original cancellation request around July. I ask that you review this situation urgently and resolve it as soon as possible.

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