FamApp KYC Failing: Old Aadhaar Still Linked to My Phone Number

I am writing regarding an issue I am facing with FamApp on my iPhone related to Aadhaar verification and KYC. I recently obtained the mobile number 6002174*** but it appears that a previous owner of this number used their Aadhaar card to create a FamApp account linked to this same number. Because of this, my own Aadhaar verification is now failing when I try to complete my KYC on FamApp. The system seems to still be linked to the earlier Aadhaar details associated with this phone number. I first noticed this problem in February and have been unable to proceed with my own verification since then. I tried to reach FamApp customer support about this issue, but I have not received any response so far. As the current owner and active user of this mobile number, I am unable to use your services properly due to this KYC problem. I kindly request that you urgently unlink or remove the previous Aadhaar details from FamApp, and allow me to complete my own Aadhaar-based KYC with this number.