eFootball "This Device Is Not Capable" Error on Samsung Galaxy A13

I am using the eFootball mobile app on a Samsung Galaxy A13, and for the last two weeks I have been unable to play the game because it shows the message “this device is not capable” and does not allow me to continue. Until this problem appeared, I was expecting to be able to play without such a restriction, and I do not understand why my device is suddenly considered incompatible. I have not yet tried any technical troubleshooting steps or contacted support, because I believe this limitation should not exist for a device like the Galaxy A13 without a clear explanation. I kindly request that you optimize eFootball so it becomes compatible with the Samsung Galaxy A13, or at least provide a clear and detailed explanation of why this device is not supported and what users in my situation are supposed to do as an alternative.