eDreams Keeps Charging My Card for an Unauthorized Membership
In January, I purchased a flight ticket for a trip between Istanbul and Gazipaşa. Without my knowledge or consent, a membership was activated through the eDreams app, and I have been charged approximately $8 per month on my credit card ever since January. Despite never requesting or authorizing this membership, eDreams continues to collect these recurring payments.
When I tried to cancel the membership through the app, I received a notification stating that my cancellation had been confirmed but that my membership would remain active until January, with the cancellation only taking effect after that date. In other words, eDreams is refusing to terminate this unauthorized membership before the end of the annual term and continues charging my card.
I demand the immediate termination of this unauthorized membership, an immediate stop to all recurring charges on my credit card, and a full refund of every amount collected since January.
