DramaCove €4.99 Payment Taken but Movies Still Locked, Refund Request

I made a payment of 4.99 EUR to Drama Cove on 19/10/2026 to watch movies on the platform, but even after the payment was completed I still cannot access the content. Whenever I try to watch the movies, the system continues to show the subscription options and asks me to pay again, as if no payment had been made. There is no visible support contact on the platform, so I have no way to request help or a refund directly from Drama Cove. I request that my payment of 4.99 EUR be checked and that my access to the movies be activated, or, if this is not possible, that the full amount paid be refunded to my account as soon as possible.