DraftKings marked my location as ineligible to play, what can I do to fix this issue?

If DraftKings has designated your area as ineligible to play, you should be aware that their services are limited to particular regions where internet betting is legal. To resolve this issue, please ensure that you are physically situated in a state where DraftKings operates lawfully.

If you are in a qualifying state but still have location troubles, make sure your device's location services are enabled and working properly. For mobile devices, enable GPS and allow the DraftKings app to access your position. On desktop computers, you may need to install the GeoComply plugin, which DraftKings utilises to confirm your location.

Also, disable any VPN or proxy services that may interfere with DraftKings' ability to accurately detect your location. If the problem persists, try rebooting your device or reinstalling the DraftKings app to repair any potential software issues.

If these procedures do not address the issue, please contact DraftKings Customer Support for further assistance. They can offer customised advice tailored to your case and assist you utilise their services without extra problems.

If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.