DraftKings customer support has been unresponsive, what's the fastest way to reach them?

Xolvie
Xolvie Resolution Specialist November 07, 2024 4:41 pm

If DraftKings's customer service hasn't responded, you might want to use their live chat tool to get help right away. To get to this, go to the DraftKings Help Centre and click on the chat icon in the bottom right spot.

You can also send them an email at [email protected] with full details about your problem. Make sure to include information about your account and a clear description of the problem so that you can get an answer faster.

For users in the United States who want to use a sportsbook or casino, they can also use the chatbot in their Help Centre to ask for a callback. This gives you the chance to talk to a support person personally.

If these don't work, you might want to file a report on Xolvie.

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