I purchased two pairs of Dolce & Gabbana glasses from an eyewear store, and one of them developed scratches on the lenses in a very short time. When I returned to the store to address the issue, they immediately dismissed it, claiming it was customer error without even inspecting the glasses. Even if it were my fault, they didn’t offer a lens replacement service or any solution, which is disappointing for such a high-end brand. Dolce & Gabbana should stand behind their products and offer support for issues like this. I expect the store to take responsibility and help resolve this problem, whether by offering a replacement or another solution.
I recently bought a pair of Ray-Ban glasses from your store, hoping that the quality would live up to the brand's reputation. Regrettably, I was greatly let down. Even though the glasses were quite expensive, they ended up breaking before the warranty was up. When I brought them to your Gaziantep Ga...
My Dolce & Gabbana sunglasses' arms bent out of shape for no apparent reason. I sent them in for inspection, and the response I got was laughable: they said it happened because the glasses were exposed to the sun. I had left them on a sun lounger for just 10 minutes! These are supposed to be sunglas...
I purchased the Ray-Ban RB 0840S 901/31 51 model from an official store. Unfortunately, the lens got scratched within a short period, even though I’ve been using it with great care. I have never experienced such rapid wear with any other sunglasses I’ve owned before. What’s more concerning is that t...
I bought a Dolce Gabbana eyeglass from Atasun Optik, but the temple part keeps touching the lens. I brought it to the optician, who verified that it was a manufacturing defect. Because the temple keeps touching the lens, it's getting scratched. Even after replacing the lens a week later, the same pr...
The coating on the inside of my Ray-Ban sunglasses started to peel off. Since they were under warranty, I took them back to the store where I purchased them. After an inspection, they responded negatively. I was expecting Ray-Ban, a globally trusted brand, to stand behind the quality of its products...
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