I Face Unfair Trophy Loss Issue in Clash of Clans on iOS with Town Hall 12 Account

I have been playing Clash of Clans on my iOS device for a long time, and my account (username: avareldalton, Town Hall 12) has been experiencing a serious imbalance in trophy distribution for quite some time. Whenever I attack another player and earn 2 stars, I usually only gain 2 trophies at most. However, when other players attack me, even if they only manage to get 1 or 2 stars, they can take 15–20 trophies from my account.

This recurring issue creates the impression that there might be either a system error or possible cheating involved. I have not yet contacted customer support, but I believe this needs immediate investigation. The current system feels highly unfair and makes it harder for dedicated players like me to progress.

I am requesting a full review of the trophy calculation system, the detection of any players exploiting the system, and a fair adjustment so that attacks with only 1 star result in a maximum loss of 1 trophy. I also expect a clear explanation from Supercell regarding this imbalance and a swift resolution to restore fair gameplay.