Chatmatch sends requests that disappear — how can I make sure my messages go through?

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Xolvie
Xolvie Resolution Specialist October 08, 2025 9:22 pm

If Chatmatch sends requests that disappear, the most effective way is to check your settings and file a claim with evidence if the issue persists. Here are practical steps:

• Check connection and app: make sure you’re using the latest version of Chatmatch and have a stable connection. Clear the cache or reinstall the app to rule out temporary errors.
• Activity history: take screenshots showing that you send the request and it later disappears, including date and time.
• Direct email: write to [email protected] with the subject Disappearing requests – urgent review. Include screenshots, your registered email, and the device you used.
• Alternative method: try sending messages from another device or browser to see if the error is widespread or specific to your account.

Share your experience on Xolvie, where your claim will be documented and you’ll get support until Chatmatch resolves your message delivery issue.

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