I Face ChatGPT Plus Access Issues Despite Active Subscription

34

I have been regularly paying for my ChatGPT Plus subscription every month using my credit card ending with 8581. However, I recently received a notification stating that my usage is limited, which is completely unexpected given my active subscription status. When I try to re-subscribe to resolve the issue, the system displays a message saying, “You already have a subscription.” But when I click on the “Restore Subscription” option, I encounter an error message, and my access is still restricted.

This situation is highly frustrating, as I am paying for a service that I cannot fully use. I rely on ChatGPT Plus for my daily tasks, and this disruption has negatively impacted my productivity. I expect a paid service like this to work seamlessly without requiring repeated troubleshooting from the user.

I kindly request that this issue be resolved immediately. Please restore my ChatGPT Plus access without further delay, or provide a full refund for the period during which I have been unable to use the service. I am ready to share any additional information or screenshots upon request. I look forward to your prompt assistance in resolving this matter.

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