I Face Unauthorized CapCut Pro Activation on iPhone Without Consent

October 4, 2025 3:33 PM68

On October 3, a CapCut Pro account was activated on my iOS device without my consent or authorization. My card is not linked to my phone, so I haven’t seen any payment yet, but I noticed today that the Pro features are active on my CapCut app. This activation appears to have occurred yesterday, even though I had no involvement in it.

I tried to cancel the subscription, but I couldn’t find a clear way to do it. I also don’t know how to contact CapCut or Apple customer service for assistance.

My username is Emine, and I live in Istanbul.

I request that my CapCut Pro account be immediately canceled, and if any payment was processed, I demand a full refund. I also ask that CapCut investigate how this unauthorized activation occurred to prevent similar incidents in the future.

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