A brand whose drivers get disabled with the slightest update or even a simple power outage, forcing you to reinstall everything from scratch. About 15 days ago, Windows sent an update, and I installed it at the first opportunity. No surprise, the printer's scanner program stopped working again. I deleted and reinstalled everything, but this time it wasn’t as easy. After several failed attempts, I ran out of patience and called Canon Turkey. Their response was reluctant and dismissive. I explained the issue, and they blamed Windows' new update for blocking their program, saying we had to wait. I waited a few days and called again, only to receive the same answer repeatedly for 20 days. Frustrated, I asked why they couldn’t create a new update if Windows was causing the issue. Their inability to provide a solution was shocking. The very expensive printer is now unusable, and there’s no clear timeline for a fix. Canon's customer service was unhelpful, offering no remote assistance or guidance, unlike other brands that connect to your screen and help step by step. Avoid Canon; it’s nothing but regret.
I’ve been struggling to print double-sided documents with my Canon G3410 printer, and despite multiple attempts, I couldn’t get it to work. I decided to contact technical support at 0850 255 22 66. After waiting on hold for about five minutes, someone answered, but I couldn’t hear anything. When I s...
Hello, I've never experienced such poor customer service as with Canon Turkey. They claim to have device usage experts, then deny their existence, showing they don't even know what they're saying. Unfortunately, a world-renowned brand like Canon has such mediocre customer service. Even with the slig...
I purchased a Canon Pixma TS3750i printer from Vatan Bilgisayar 37 days ago, and ever since I bought it, I’ve been experiencing consistently poor print quality. For the past two weeks, the printer has also been showing error codes almost every time I use it. The prints are unclear, and the errors ke...
About 7-8 months ago, we purchased a Canon printer which stopped working the week we bought it. When we visited the store, they advised us to contact the authorized service center. Upon calling the service center, they instructed us to perform ink spraying procedures on the printer, which did not re...
With today's date, I left my HP laptop at HP's technical service in Ankara 21 days ago (or 18 days if you don't count Sundays). The model number is HP victus 1038nt, and the registration number is WO-020239954. Error 301 on the storage was the cause of the laptop's failure; a new storage unit was re...
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