Persistent Issues with Bosch Appliances

26

Hello, 1-I have been using my refrigerator (KGN76VWF0N) in the picture for 3 years. The fruit and vegetable drawer constantly creates sweat-droplets and spoils the food. Your service constantly comes and checks. He charges a service fee every time he comes, but cannot find a solution. 2-Another issue; Your built-in oven. We have been using your oven for 3 years. It is cooked in accordance with the cooking instructions, but the bottom part leaves products such as pastries etc. uncooked. No matter how many times we cook it, it doesn't work. For this reason, your service department came and checked and could not find a solution. Again, we paid the service fee. As you can see, everything in my house is Bosch, but we have now given up due to these grievances. We will not choose your brand again. We thank you. Best regards, Dogukan.

May 29, 2024 9:28 AM (3 days after complaint)

Dear Customer, Thank you for sharing your valuable opinions and suggestions with us. Our Customer Relations Representative will contact you as soon as possible regarding your application. For all your applications, our Bosch Call Center is at your service 24/7 from anywhere in Turkey. Thank you for your interest in our brand. Sincerely, BOSCH Communication Center

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