Hello, 1-I have been using my refrigerator (KGN76VWF0N) in the picture for 3 years. The fruit and vegetable drawer constantly creates sweat-droplets and spoils the food. Your service constantly comes and checks. He charges a service fee every time he comes, but cannot find a solution. 2-Another issue; Your built-in oven. We have been using your oven for 3 years. It is cooked in accordance with the cooking instructions, but the bottom part leaves products such as pastries etc. uncooked. No matter how many times we cook it, it doesn't work. For this reason, your service department came and checked and could not find a solution. Again, we paid the service fee. As you can see, everything in my house is Bosch, but we have now given up due to these grievances. We will not choose your brand again. We thank you. Best regards, Dogukan.
On September 8, 2023, I paid 32,500 TL for a Bosch fridge, model BSH-KGN-86CWEON, from the Bosch store. The fridge began to sweat shortly after installation, causing our stored items to spoil. When we called the service, the technician initially stated that the refrigerator was faulty and needed to ...
I bought a brand new Bosch KGN86AID2N refrigerator on September 28, 2023. It came with an invoice. Ever since it got here, there's been a problem with water building up in the vegetable drawer. When we reached out to the service, they told us that the unit has to be taken apart for repair because th...
We bought a Bosch refrigerator anticipating top-notch quality and dependability, but it has been a constant source of frustration from the start. The vegetable rack freezes everything, which completely destroys fresh produce. The service team came out three times: initially, they swapped out the the...
For the past three years, my Bosch KDN76XWF0N refrigerator has had the same recurring issue: the lower compartment does not cool at all, while the upper section only partially cools. During this time, the Sivas Gürün Bosch service team has visited my home 6–7 times and even took the fridge to the se...
I purchased a Bosch refrigerator, expecting high quality and reliability, but for two years now, it has been freezing all food items—soup, yogurt, fruits, vegetables, and even eggs—as if it were a deep freezer. This is completely unacceptable for an appliance of this price and brand reputation. I h...
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