Persistent Issues with Bosch Appliances

Hello, 1-I have been using my refrigerator (KGN76VWF0N) in the picture for 3 years. The fruit and vegetable drawer constantly creates sweat-droplets and spoils the food. Your service constantly comes and checks. He charges a service fee every time he comes, but cannot find a solution. 2-Another issue; Your built-in oven. We have been using your oven for 3 years. It is cooked in accordance with the cooking instructions, but the bottom part leaves products such as pastries etc. uncooked. No matter how many times we cook it, it doesn't work. For this reason, your service department came and checked and could not find a solution. Again, we paid the service fee. As you can see, everything in my house is Bosch, but we have now given up due to these grievances. We will not choose your brand again. We thank you. Best regards, Dogukan.