I bought a washing machine on may 3, it was delivered without a box from Bosch's own site. I started the return process. Your general manager, Mrs. H*** called, made a service appointment for 3 times, but they did not come for 3 separate appointments. I am complaining that lady did not call the service and made an appointment with me for 3 weeks. Also, Ms. H*** did not inform me why the product came without a box. I am still complaining. And again, the lady called me to confirm whether the refund was paid or not, about 2 3 weeks ago, I said that she had not been paid. He said he would talk to accounting (I think he was not interested again) I've been waiting for a refund for 27 days. I am constantly creating demand, I called on the last Friday and said that you will receive a refund as soon as possible. The weekend intervened, I called on Monday, he said as soon as possible, I called Tuesday, I am waiting for a return in the same way. It's really enough now, the return period was 14 days, it's been 1 month because of this lady's indifference. The first installment of the washing machine, which I did not use, came as a joke. I do not want you to return as soon as possible
On September 2nd, my Bosch washing machine wasn't installed due to damaged delivery. I was informed that it would be replaced with a new machine. Since I have a bedridden patient at home, I accepted a part replacement instead, but the service informed me that the machine would be replaced with a new...
I purchased a Bosch washing machine, but it turned out to be defective. Just two days after delivery, I had to call for service because the machine wasn’t cleaning clothes properly—they came out just as dirty as before. The service team initially claimed there was "no issue," causing me to lose the ...
We purchased a Bosch washing machine, and within two months, it started having issues. The first service visit blamed small items stuck in the hose and advised us to use a laundry bag, which we did. A month later, the machine malfunctioned again. This time, the technician offered vague explanations ...
For 20 days now, I’ve been dealing with an unresolved issue with my Bosch washing machine. Customer service has been nothing but frustrating—offering excuses, providing misleading information, and speaking rudely. They have failed to supply the necessary replacement part despite repeated attempts. ...
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