The Bosch washer-dryer we purchased 20 days ago was not functioning properly as it failed to dry. We contacted the service team, and a technician came to conduct a drying test. A few days later, they performed the test and confirmed that the machine was defective. Despite this confirmation, they delayed the process further by insisting on conducting another test, which felt unnecessary and frustrating. They then stated that the machine needed to be repaired. We did not agree to this and requested a replacement, but our request was denied. It is unacceptable to face such issues with a brand as reputed as Bosch. Bosch is selling defective products, and we deeply regret choosing this brand. We will continue to fight for our rights.
I purchased a Bosch washing machine, but it turned out to be defective. Just two days after delivery, I had to call for service because the machine wasn’t cleaning clothes properly—they came out just as dirty as before. The service team initially claimed there was "no issue," causing me to lose the ...
I purchased a Bosch dryer on November 12, and within days, it started making a "clicking" sound. When I examined the machine, I noticed a gap on the side. I contacted Bosch service, and when they arrived, they dismissed the noise but acknowledged that the internal teeth were broken—a clear manufactu...
For 20 days now, I’ve been dealing with an unresolved issue with my Bosch washing machine. Customer service has been nothing but frustrating—offering excuses, providing misleading information, and speaking rudely. They have failed to supply the necessary replacement part despite repeated attempts. ...
We purchased a Bosch washing machine, and within two months, it started having issues. The first service visit blamed small items stuck in the hose and advised us to use a laundry bag, which we did. A month later, the machine malfunctioned again. This time, the technician offered vague explanations ...
We purchased a refrigerator from Bosch, and the delivery team brought it into our home. The service team set it up, but the appliance turned out to be defective from the start. We contacted Bosch, and a technician confirmed the issue, stating that a replacement unit would be sent from the factory. ...
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