Why is there no sound in BlueStacks, or why does the sound disappear during gameplay?

Why sound may disappear and how to restore it. Here are useful and up-to-date recommendations:

Incorrect audio output device selected in Windows

Sometimes Windows routes sound to the wrong device (e.g., a monitor or disconnected headphones).

Check:
– Control Panel → Sound
– Speaker icon → Select Playback Device

Choose the correct primary output device.

BlueStacks volume lowered in the Volume Mixer

Right-click the speaker icon → Volume Mixer.
Make sure the BlueStacks process slider is not set to zero.

Internal BlueStacks settings

Go to Settings → Audio.
Check that system sounds and app audio are enabled.

Conflicts with Bluetooth devices

When switching headsets, BlueStacks audio can disappear entirely.
Disconnect and reconnect your Bluetooth headset or use a wired one.

Sound card driver issues

Outdated drivers often cause missing audio in emulator apps.
Update your Realtek / AMD / Intel drivers via Device Manager.

CPU overload or emulator lag

High system load leads to audio delay, crackling, or complete loss.
Close heavy programs and reduce BlueStacks graphics settings.

Corrupted BlueStacks files

If sound disappeared after an update, the emulator may be malfunctioning.
Reinstall BlueStacks completely.

If sound still doesn’t appear or cuts out during gameplay, be sure to report the issue on Xolvie — this helps prompt a response from the developers.