I was trying to log into my Bitget account from my computer. The moment I entered the security codes sent to my email and phone, all the coin assets in my account were immediately transferred out! Only after this devastating incident, when I reviewed my emails and messages, did I realize that those "login" codes were actually for transfer confirmations.
How is it possible that codes meant for logging into my account are also configured as transfer confirmations? Is this a deliberate account draining scheme, or is it a catastrophic error that Bitget can actually fix? My funds are gone, and this feels like a blatant security failure within your system.
Bitget, you need to rectify this immediately! This security flaw allowed my account to be emptied. I demand a full investigation into how these "login" codes also authorized transfers and the immediate return of all my stolen coin assets!
I am very upset and concerned. Money was withdrawn from my Bitget wallet without my knowledge, permission, or approval. I never authorized any transaction, nor did I initiate a transfer to any address or exchange. This is a clear breach of trust and security. I reached out to Bitget through the onl...
I’ve been completely locked out of my Bitget account because the Google Authenticator verification code isn’t working. I followed every recovery step exactly as instructed, multiple times, but the system keeps throwing an error. Nothing works. What’s worse, I can’t reach anyone from customer suppor...
I’ve been using the Bitget exchange app for over a year without problems, but now I suddenly can’t log into my account at all. I enter all my login details correctly, and I do receive verification codes on both my phone and email. But when I enter the code, I get an error message saying “User exit.”...
I’ve been using the Bitget exchange app for over a year without problems, but now I suddenly can’t log into my account at all. I enter all my login details correctly, and I do receive verification codes on both my phone and email. But when I enter the code, I get an error message saying “User exit.”...
While trading Futures on Bitget, I was in a short position that was going extremely well. Everything looked stable—there was no spike, no price reversal, no wick, nothing that should have triggered a loss. Then suddenly, out of nowhere, I received a notification that my position had been completely ...
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