Bitget isn’t sending the withdrawal code to my email account; how can I resolve this?

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Xolvie Resolution Specialist December 19, 2024 4:25 pm

To fix this problem, first make sure that your email address is entered correctly and is working properly.

Sometimes, automated emails end up in the spam or junk files, so check those too. Also, make sure your email account isn't full, because that could stop new messages from coming in.

If the problem persists, consider adding Bitget's official email addresses ([email protected], [email protected]) to your email whitelist to ensure their messages are not blocked.

Also, make sure that any email filters or firewalls that might be blocking the sending of these codes are turned off.

If these steps don't fix the problem, you should contact Bitget's customer service right away for more help.

You can reach them at https://www.bitget.com/support. Give your user ID and as much information as possible about the problem so that it can be fixed faster.

If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.

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