Binance promised earthquake assistance to those who verified before February 6, 2023. According to their announcement, they were supposed to provide $100 support to eligible customers, and I met all the necessary conditions. However, despite this, their customer service team is now returning negative responses. When I contacted their customer service, they initially informed me that I had met the prerequisites for receiving the support. However, when I followed up, they claimed that they are not at liberty to provide due to KVKK regulations. They stated that the issue would be forwarded to their distribution teams, but I have since received further negative responses. I trusted this company to provide the support they promised, and it is disheartening to see them failing to follow through.
I am unhappy with Binance's handling of the earthquake victim benefit program. As a resident of Diyarbakır who was directly impacted by the recent earthquake, I have been desperately waiting for the $100 benefit that was promised to victims who meet the requirements. Despite meeting all of the requi...
Since I am a verified Binance user located in the affected area, I was promised $100 in donation aid as part of Binance's Earthquake Relief Campaign. Even though my account is verified, Binance has yet to credit the promised assistance to my account with the ID number 261639, and it has been more th...
My experience with Binance TR has been incredibly frustrating and I feel that my rights have been violated. I have had a verified account with them for over a year, and yet I have not received the $100 code that I was entitled to due to the earthquake donation campaign. It is unacceptable that Binan...
In regard to the poor system performance in distributing earthquake relief funds, I am writing to Binance and Binance TR. Due to technical difficulties on February 1st, I was unable to successfully complete the address verification process and was therefore rejected. Where did I go wrong? I verified...
Binance TR says that earthquake relief requires a pre-earthquake level 3 address verification. It makes no sense because I already have an address verification document from 2020 and the system does not accept it. It says invalid. If you are going to help, do not make such a fine elimination. Why is...
Comments