Binance Account Suspension Unresolved
I'm a user on Binance with the ID 101118723, and my account has been suspended since November 25th. I got a notification saying that it was restricted because I broke the rules about using services or exchanges that aren't supported. They told me that the problem would be fixed in 30 working days. But they keep making the time longer. Why is it so hard to fix this problem in just 30 days? It feels like we're exaggerating the importance of Binance Global... Why are you intentionally causing so much suffering for others? Also, if the exchange is not supported, why are you taking money from an unsupported exchange? And it's really stressing us out.
Dear Ramazan G., Thank you for reaching out to us regarding this matter. There can be many internal and external factors influencing the initiation or continuation of a security review on our platform. For instance, risk notifications from official institutions or organizations, requests from local authorities, or restrictions applied in accordance with our internal security procedures. This situation is also specified in our user agreement. Our service agreement can be found. For additional information, you can reach our 24/7 live support team. Best regards, Gi Binance Team
Alright, how much longer will this situation last? Even though a month has passed, you haven't resolved the issue. How many more months do I have to wait? How much longer do you plan to inconvenience me? The answer you have given so far is not satisfactory.
You can reach our 24/7 live support team for information on this matter. The team you speak with in live support is the only unit that can provide information on this topic.
"Your support team keeps giving different dates, I don't find it very reliable."
Hello again, We see that you have ended the live support communication. Has the issue been resolved? Gi
