If the Betternet app keeps crashing on Android, first clear its cache and data in Settings → Apps → Betternet, then restart your phone; corrupted cache files often cause repeated crashes.
Also make sure both Android and the Betternet app are fully updated, as outdated versions frequently lead to instability.
Check that your device has enough free storage and memory, since low resources can make any app crash.
Temporarily disable battery-saver, data-saver, or “optimize background apps” settings, because aggressive optimization kills VPN processes mid-run.
If crashes continue, uninstall Betternet completely and reinstall it from Google Play, which often replaces broken components.
As a last step, test Betternet on another Android device.
If it still fails, feel free to share your experience. You can also file a complaint on our website.