5
Resolved

This is Not The BetterMe Plan I Wanted

March 19, 2024 10:28 PM2,591

I saw the chair yoga plan in the advertisement, I bought it but somehow I see pilates in my profile! I tried to contact anyone from yesterday and no answer. Why do I have to pay again for another plan?? I want chair yoga, take your pilates back, I didn't pay for it, and I don't want to do this program. I want chair yoga!! Answer, please

March 19, 2024 10:42 PM (14 minutes after complaint)

Hello! We are sorry for any inconvenience. We have already replied to your request via email and adjusted your account according to the plan you've purchased. Feel free to reach us if you have any additional questions. Kind regards, team BetterMe

Laila
March 19, 2024 11:03 PM

Are you guys working 24/7 or what? I wrote this late night and did not expect to hear back so fast :grin: that's incredible! And yes, I checked, all is good now. Thank you so much!

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