I saw Betterme Pilates on the wall in the Facebook ad and purchased the 28-day plan. However, when I downloaded the app, I couldn't find any pilates exercises. I need someone to contact me and if there is no pilates, I want to cancel my subscription. My email ID is 8660438.
I downloaded the BetterMe Pilates app and purchased a trial package for ₺179. I didn’t use it much, and now I want to cancel. However, when I try to cancel, they claim to have sent me an email, but I never receive it. The cancellation process is extremely difficult, and they state that you must canc...
On the same day I purchased the BetterMe Pilates program, I requested a subscription cancellation and a refund. The cancellation was processed, but in the email I received, it stated: “For monthly or longer subscription periods: Please send an in-app screenshot showing that you have completed at le...
I am unable to cancel my subscription to the BetterMe FZCO Pilates app because it does not appear anywhere in the app or in my App Store/Google Play subscriptions. Despite this, for at least the last 4–5 months — most recently on November 16, 2025 — I have been charged about $9 every month. These ch...
On 2025-07-02, I purchased a one-month wall pilates subscription from the BetterMe app and canceled my subscription on the same day. Despite canceling immediately, the subscription fee was charged to my card, and no refund has been issued since. I attempted to contact your customer service but have...
I signed up for a 1-month wall pilates program on the BetterMe app, but now they are continuing to charge my card every month, even though I am not using the app. When I tried to log in and cancel my subscription, I kept getting password errors. Even after resetting my password, the app still doesn...
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