Cancelation BetterMe-Pilates

5,693

hello, I've just been charged 46.74 GBP by Betterme-pilates.com. I did not want to buy it. I do not have this application in my subscriptions so I am not able to cancel it. I will appreciate it if you return my money and explain the situation. My e-mail address is: J.LANT****@GAMIL.COM regards, Joanna Lantner

February 29, 2024 12:11 PM (1 month after complaint)

Hello! Thank you for your feedback. Please kindly Note that ALL our plans are based on a subscription. You can find this info both before and after the payment in your purchase confirmation letter. There is an option to cancel a subscription directly in the app (More → Manage Subscription) or by contacting our support team. Our team has already reached you Via email with a solution. Kindly check your inbox and let us know if there is anything we can help you with. Kind regards, Team Betterme

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