Cancelation BetterMe-Pilates

January 10, 2024 1:28 PM5,693

hello, I've just been charged 46.74 GBP by Betterme-pilates.com. I did not want to buy it. I do not have this application in my subscriptions so I am not able to cancel it. I will appreciate it if you return my money and explain the situation. My e-mail address is: J.LANT****@GAMIL.COM regards, Joanna Lantner

February 29, 2024 12:11 PM (1 month after complaint)

Hello! Thank you for your feedback. Please kindly Note that ALL our plans are based on a subscription. You can find this info both before and after the payment in your purchase confirmation letter. There is an option to cancel a subscription directly in the app (More → Manage Subscription) or by contacting our support team. Our team has already reached you Via email with a solution. Kindly check your inbox and let us know if there is anything we can help you with. Kind regards, Team Betterme

Comments

Similar Complaints

Cancel BetterMe Payments

June 11, 2024 12:01 PM485

Hello, I have my account charged by better me, but I did not agree to any subscriptions or so. My email: katrinamasos***...

1

BetterMe App Makes Unauthorized Transactions

September 18, 2023 10:25 AM1,293

I kept seeing the BetterMe app pop up, so I decided to investigate. It appeared to analyze body types and provide tailor...

BetterMe App Makes Unauthorized Transactions
BetterMe App Makes Unauthorized Transactions

BetterMe! Stop Charging Me for an App I Don't Use At All!

February 27, 2025 2:42 PM64

I have been paying €34.56 every month, even though I canceled my BetterMe membership a year ago. I do not want the app a...