In February 2026 I took out a monthly subscription for BetterMe AE Chair Yoga via the Apple App Store and cancelled this subscription again within the same month. Despite this timely cancellation, money has still been charged to my credit card in March, April and May. I have tried to stop these payments, but I cannot seem to put an end to them and the subscription appears to continue against my wishes. I find it unacceptable that I am being charged after cancellation and that there is no clear way to terminate this. I kindly request a full refund of all charges made after my cancellation in February (for the months March, April and May) and confirmation that the BetterMe AE Chair Yoga subscription has been completely cancelled so that no further amounts will be charged to my credit card.
I had a monthly BetterMe subscription, which I believe I purchased through the Apple App Store. I deleted the BetterMe app from my phone, assuming that this would also stop any further charges. However, on April 2, 2026, I noticed that I was still being charged for the subscription. Since I had re...
I signed up for the BetterMe app for a month and then canceled it. Despite my cancellation, the app continues to attempt to charge my credit card. This is unacceptable, and I demand that the problem be resolved as soon as possible. My subscription expired in February, but the app is still attempting...
I have been using the BetterMe chair yoga web program, and for many months I have been trying unsuccessfully to cancel my subscription. Despite my rep...
I canceled my subscription months ago on the BetterMe app, but the service continues to charge my account, months after it was cancelled. When I checked the phone it states that the subscription ended in November but now it's December and I'm still being charged. In actuality, it was months ago that...
In January 2026, I purchased a BetterMe “Home Pilates” subscription directly via the BetterMe website, paying by card. After some time I decided not t...
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