They didn't deliver our order. I contacted customer service, and they told me, "the delivery personnel couldn't reach you." THIS IS A VERY BIG LIE! Because my wife and babysitter are at home 24/7! I asked the customer representative which cargo company and branch, but there was no response. We are a family that buys approximately 100 items every year. Don't treat customers like this.
My order is delivered late than the delivery date. I have been dealing with the disgrace of the cargo company for days (I filed a cargo complaint in one day for this), plus the order is delivered incompletely. From now on, I entered companies that I would never shop with. What is this, you can't eve...
On July 7th, 2025, I placed an order via bershka.com, requesting in-store delivery to Istanbul Emaar AVM Bershka. According to the tracking information, the package was handed over to Kargoist and reached the Kadıköy branch on July 8th, 2025. However, the status remained unchanged for weeks, with no...
On August 27, I placed an order with Bershka, paying extra for guaranteed same-day delivery. However, the package wasn’t delivered until the next day, August 28. Despite contacting Bershka’s customer service multiple times, they still haven’t refunded the shipping fee. The package wasn’t even dispat...
I placed an order with Bershka on July 2, 2024. I never received any shipping notifications; I was only informed about my order status via email from Bershka. On July 20, 2024, my order was marked as delivered, but I received neither a delivery code nor any shipping messages. My order never reached ...
I've been patiently waiting for my order for 9 days, and despite the promise of delivery between 20/11 and 22/11, the product is still lingering in the warehouse. The lack of attention to this matter is concerning. I've tried reaching out to your customer service representatives, and they keep brush...
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