My experience with Beko was quite disappointing, particularly concerning the quality of their workmanship, assembly, and materials. The team that arrived to put my product together seemed unqualified and left the task unfinished, creating a sense of insecurity. Their demeanour throughout the process felt unprofessional and dismissive, contributing to my growing frustration. When I highlighted the errors, they were unwilling to accept accountability or provide a resolution. I reached out several times, but unfortunately, no one from Beko responded, and the issue remains unresolved. It’s really disappointing to experience such a lack of responsibility and subpar service from a brand I once had faith in. I had higher expectations from Beko and am disappointed with this whole experience.
I purchased a Beko washing machine at the beginning of January, and I’ve been deeply disappointed from the start. The machine is extremely noisy during operation, and what’s worse, it doesn’t clean the clothes properly. For a brand like Beko, this performance is unacceptable. I’ve had the service t...
I recently had a disastrous experience with Beko's air conditioning installation service. Despite being given a specific time slot, the technicians failed to arrive as scheduled. When I reached out to inquire about the delay, I was met with condescending responses, as if I were a child being pacifie...
I bought a Beko mid-size oven, and it was a complete failure. The oven was defective from every angle - front, back, edges bent, dents, and some parts damaged due to screws. The oven was scheduled for service, but the service team never arrived. They asked for photos, but there was no response from ...
I recently had a Beko refrigerator installed by the authorized service team, but as soon as they left, I noticed serious defects. The door seals were coming apart, and the LED light cover was broken. Given these issues, I immediately requested a return. It has now been 15 days, and both customer se...
I requested service for my Beko air conditioner for the first time, but no technician has contacted me. After waiting, the authorized service team finally called and offered an appointment a month later, which is completely unreasonable. Despite opening a second service request, I still haven’t rece...
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