BDG GAME Account Locked With Error 116 Leaving 600 Balance Inaccessible

I have a BDG GAME account that has suddenly been blocked, and I can no longer log in. When I try to access my account, I see the error message “Error: 116 User has been locked” on the screen. This problem started today, and until then I was using my account normally without any issues. There is approximately 600 in balance/value in my account, and I do not accept any deduction or loss of this money while my account is blocked. I have not received any email, message or notification from BDG GAME explaining why my account was locked, and I was not informed of any violation or problem. I request that my BDG GAME account be urgently checked and unblocked, and that my existing balance of about 600 remains fully protected without any deductions. I also kindly ask for a clear written explanation about why my account was locked and what steps, if any, are expected from me.