I made a deposit of 10,000 via UPI on 13 March to my BDG Game account, but the amount has still not been credited in the game. The payment was made from my Kotak Mahindra Bank account using the Paytm UPI app. The payment was completed on my side and I can see it in my UPI history with the transaction/reference ID 398822808142. The deposit was intended for my BDG Game account with ID 20713***, under the name Puneet K***. Despite the successful deduction of the amount from my account, the balance has not appeared in my BDG Game wallet, and I have not received any clear information about the status of this transaction. This situation is causing me inconvenience, as I cannot use the money I have already paid into the game. I request that the 10,000 be either immediately credited to my BDG Game account or, if that is not possible, be refunded back to my original UPI source from Kotak Mahindra Bank/Paytm after checking the transaction with ID 398822808142. I kindly ask you to review this payment as soon as possible and inform me of the result.
On February 19, 2026, I made an in-game deposit of ₹30,000 in BDG Game via UPI using Paytm. The payment was successfully debited from my Paytm account, and the transaction shows as completed with UTR number 200458658830. However, in BDG Game the deposit remains stuck in “pending” status, and the amo...
On January 28, 2026, at approximately 10:55 PM, I deposited ₹10,000 into my BDG Game account (ID 18344172) via UPI using PhonePe. The amount was succe...
I am a user of the BDG Win game and I am writing because some of my UPI deposits made via Paytm have not been credited to my game account despite the payments being successful on my side. I made deposits of approximately 25,000 INR four times in total. One of these transactions was 10,000 INR on 6 N...
I made a deposit of ₹2,000 on March 7, 2026, to the BDG Game platform via UPI using my Paytm account. The money has been debited from my Paytm wallet, and I have a transaction ID as proof, but the amount has still not been credited to my BDG Game account balance. When I contacted BDG Game support, ...
I made a game deposit of 19,000 INR to BDG Game on February 4, 2026, using PhonePe, but the amount has still not been credited to my BDG Game account, even though the payment was completed successfully. The payment was made via UPI from Ujjain. The UTR number for this transaction is 936494704388, t...
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