4
Resolved

Asics Japan SPF Shoes Hurt My Wife, Bad Quality

May 31, 2024 3:33 PM73
Mehmet's Thank You Message
Thank you for your interest, I was contacted and the product has been mailed to your company.

I purchased a pair of Asics Japan SPF shoes for my wife from Asics.com.tr on June 13th. Order Number: 410278. Order Update: Your item has been delivered. Date of Order: May 13, 2024 at 3:29:40 PM. The total amount is 1494.35 TL. My wife tried wearing the shoes a couple of times, but unfortunately, she found them quite uncomfortable and ended up with blisters. The product is still in great shape, and the original box is in one piece, with records available on the website. We've been trying to get in touch with the company over the phone, but unfortunately, we haven't been able to reach them. We would greatly appreciate some help from the company regarding the return of the product.

May 31, 2024 3:46 PM (13 minutes after complaint)

Dear Valued Customer, Thank you for taking the time to bring this matter to our attention. We have initiated our investigation on the issue and will contact you during the day. Asics Customer Experience Center

Mehmet
June 1, 2024 10:10 AM

Thank you for your interest, I was contacted and the product has been mailed to your company.

Mehmet
June 7, 2024 4:41 PM

"Even though it was a bit late, my problem was solved, thank you."

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