Asda delivered damaged goods in my online order, what is the best way to get a refund?

If you received damaged items with your Asda home delivery, the easiest way to remedy the issue is to request a refund online using the Asda app or website. Go to "order history", pick the damaged items, and request a refund. Asda may need photos of the damaged goods, so have them ready. Refunds typically take 3-5 days to process, but may take longer during peak periods.

Alternatively, you can contact Asda customer service at **0800 952 0101** for urgent assistance. Make sure to include your order number and information about the damaged items.

If you have experienced a similar issue, please feel free to share. You can also file a complaint on our website.