I switched back to Apple after a long time, and now I regret it. I forgot my iTunes password and initiated a reset, but it's been two days, and nothing has happened. This is unacceptable! I can't use my phone properly, can't download apps, and it's interfering with both my personal and professional life. If I lost my password, you should put me through a security process, not leave me stranded like this. You can't treat customers this way. If this isn’t resolved soon, I will escalate the issue to Consumer Protection.
I couldn't log in to my account because I recently changed my phone number, tried a bunch of times to get my account back, even put in the code they sent to my email and confirmed my card info, but it's been a whole day and I still haven't heard anything. this delay makes no sense at all. I gave th...
On the 17th, I submitted a return request for my Apple product, and it was accepted, but I have to say, the whole process has been frustrating. It has been several days now, and I am still waiting for my refund to be processed. It feels like they're deliberately prolonging the process just to increa...
I have been using my iPhone 11 for approximately one year now. However, I have recently been experiencing issues with the Face ID feature, which has caused problems with my password. As a result, I was required to reset my mail password and iCloud password. I followed the necessary steps and created...
On December 23, 2024, around noon, I contacted Apple customer service to request assistance with changing my iCloud account. The representative who answered logged me out of my account without informing me that the photos, notes, and documents on my old account would remain there and be deleted from...
I have been experiencing a major issue with my iCloud account on my Apple iPhone 13 Pro Max for about three weeks. Although my iCloud account is signed in on the device, I cannot reset my password. During the password reset process, verification codes are successfully sent to both my email and phone...
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