Air Apps Charged $14 Before My 3-Day Free Trial Ended

I started the 3-day free trial of the Air Apps QR code scanner app on the afternoon of April 11. Without receiving any confirmation prompt or additional notice, I was charged $14 for a Pro subscription at around 1:50 p.m. on April 13, even though the trial period had not yet expired. The charge was billed to my Türk Telekom mobile phone account through carrier billing.

I find it both unfair and misleading that I was charged before the 3-day free trial had fully ended, without being given a reasonable opportunity to cancel. The app was downloaded through Apple, and the Apple order number associated with this transaction is MQKX838FF0.

I emailed the support team about the issue and was told that they would get back to me, but two days have passed and I have not received any response. Under these circumstances, I request a full refund of the $14 charge and would also like to specifically state that I canceled the subscription myself.

I kindly request that this issue be resolved as soon as possible and that the full amount be refunded.