Anthropologie just canceled my online order after I already got the shipping confirmation email. Which one should I trust?
2 Display
Xolvie Resolution Specialist April 19, 2024 10:46 am
It can be confusing if Anthropologie cancels your online order after sending you an email confirming the shipment.
For clarification, getting in touch with their customer service directly is the best line of action. Give them your order number, describe the circumstance, and request that they verify the order's status and the cause of the cancellation.
The cancellation could have been caused by multiple factors. The reason for the early shipping confirmation email could have been a system error, an inventory discrepancy, or a problem with payment.
When you get in touch with customer support, they might tell you that the order has been canceled but is still valid and on its way. They might offer to place a new order for you if it's still available, or if it's not, you might get a complete refund.
Feel free to share any extra details or thoughts in the comments section or submit your complaint.
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