If Anontexter charged your card unexpectedly,
Review the subscription first;
• Check:
– Your Anontexter account and subscription settings
– The Billing page under “My Subscriptions”
– Whether you started a trial that converted into a paid plan
– Whether automatic renewal is enabled
• Confirm:
– The charge date and amount
– Whether the payment was for a trial, weekly plan, or monthly plan
– Whether you previously requested cancellation
– Whether the charge was processed through Stripe or PayPal
Anontexter states that trial subscriptions may automatically convert into paid plans unless canceled.
Cancel the plan and gather evidence;
• To cancel:
– Log in to your Anontexter account
– Open “My Subscriptions” and go to the Billing page
– Select “Cancel Subscription”
– Check your email for cancellation confirmation
If you cannot access your account, email [email protected] or use the official cancellation page.
• Keep:
– Screenshots of the charge and subscription status
– Your payment receipt and transaction reference
– Your cancellation confirmation
– Any previous refund requests or support replies
Request a refund;
• Ask Anontexter support for:
– An explanation of the unexpected charge
– A refund review
– Written confirmation that your subscription is canceled
– Assurance that no further recurring payments will be taken
If support does not reply, you might want to consider posting a complaint on Xolvie in order to bring attention to the issue and try to find a solution.
