Angi for Pros

Brand Overview: Angi for Pros

Angi for Pros is a business platform and mobile application operated by Angi Inc. The app, formerly known as Angi Leads and Angi Ads, helps home service professionals connect with homeowners, receive job leads, manage their business profiles, communicate with potential customers, and track opportunities.

Contact Info

Customer support email: [email protected]

Customer support phone: +1 877-947-3639

Customer support hours: Monday to Friday, 8:00 AM–8:00 PM EST.

App support phone: +1 303-963-8726

Company: Angi Inc.

Industry and Operations

Angi for Pros operates in the home services and online lead-generation industry. The platform connects contractors and other home service professionals with homeowners looking for services. Professionals can select service categories and locations, receive leads, contact homeowners, manage their accounts, and promote their businesses.

• Home service lead generation
• Connections between contractors and homeowners
• Lead and opportunity management
• Business profile management
• Customer communication and messaging
• Review and reputation management
• Lead budgets and paid lead opportunities
• Business account and billing management

User Sentiment

User sentiment is mixed, with many complaints from professionals focusing on lead quality, lead charges, customer service, billing, and technical problems with the app. Some users say they pay for leads that do not result in jobs or come from customers who are not ready to hire.

• Lead quality: Some professionals complain about receiving leads that are irrelevant, duplicated, unresponsive, or unlikely to result in a completed job.
• Lead charges: Users report being charged for leads even when homeowners do not respond, hire another contractor, or do not ultimately need the service.
• Low conversion rates: Some contractors say they purchase many leads but receive relatively few actual jobs from them.
• Billing concerns: Some users complain about unexpected charges, subscription fees, or difficulty understanding how lead fees and monthly budgets work.
• Lead credits and refunds: Professionals report difficulties obtaining credits for leads they believe are invalid, duplicated, or unsuitable for their business.
• Customer service: Some users describe support as difficult to reach or say that their complaints about leads and billing are not resolved satisfactorily.
• App problems: Complaints include login issues, repeated logouts, technical errors, and pages or features that do not work properly.
• Sales and subscription pressure: Some professionals report receiving repeated sales calls or being encouraged to purchase additional plans or services.

Share Your Experience

If you’ve experienced issues with Angi for Pros, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.