Anadolu Sigorta Delayed Transition Document After 400 Percent Renewal Increase

We've been using complementary health insurance as a family for 7 years, but it doesn't cover any serious illnesses or surgeries. Recently, I received a renewal offer with nearly a 400% increase per person, which was unexpected. To explore options with other companies, I requested a transition document. Although it’s a simple process that should take about 10 minutes, they’ve delayed it for trivial reasons, and now it’s been 8 days with no progress. For those considering this insurance, it’s worth noting how swiftly they act to sign you up but how slowly things move when you need to make changes or leave.