Withdrawal Marked Success but Funds Never Received

I am writing about my withdrawal problem with the betting site Tashanwin. On 23 May, I requested a withdrawal of 3000 via bank transfer to my Airtel Payments Bank account. Even though several days have passed, this amount has still not been credited to my bank account. When I contacted Tashanwin customer support regarding this issue, they informed me that the withdrawal is showing as “success.” However, despite their system status, I have not received the 3000 in my Airtel Payments Bank account. I also have the transaction details and reference/screenshot ID they provided for this withdrawal and can share these as proof. I request that this withdrawal be immediately traced using the transaction details and that my 3000 be credited to my Airtel Payments Bank account without any further delay. If the transaction has failed, I expect a clear explanation and either a reversal or re-processing of the payment.