Africawinbet Rejected My GHS 10,000 Withdrawal Without Any Explanation

I have an online betting account on the Africawinbet website, and my recent withdrawal request of GHS 10,000 made about 9–10 days ago was rejected without a clear reason. Since then, I have not been able to access any proper support channel to contact Africawinbet and get information about why my withdrawal was rejected. This situation has caused me serious concern, as the money still has not been paid to me and I have no clear explanation from the company. I kindly request the immediate payment of my GHS 10,000 withdrawal, a clear explanation for the rejection of this withdrawal, and the reopening of my withdrawals so that I can use my account normally.