On March 4, 2024, I purchased the Creative Cloud All Apps 100 GB subscription with product number 65230046. However, today when I tried to access my account, I was met with a message stating that my account has been suspended.
Upon checking my email, I found a message from Adobe stating:
"Dear Mehmet,
We are writing to inform you that our fraud prevention specialists have detected fraudulent activity associated with your Creative Cloud All Apps 100 GB subscription. Consequently, your subscription has been canceled, and you will no longer have access to Adobe applications and services under this subscription.
Sincerely,
The Adobe Team"
I am utterly baffled by this accusation. I made the purchase through legitimate means and have never engaged in any fraudulent activity. This abrupt suspension has caused significant disruption to my work and workflow.
I demand that Adobe rectify this error immediately. I request a thorough investigation into this matter and a prompt reinstatement of my account.
I purchased the Annual Creative Cloud All Apps 100 GB subscription from the Adobe site on March 12, 2024. When my plan didn't appear in Creative Cloud, I realized something was wrong. I checked my email and it read 'Dear... We are reaching out to let you know that our experts have detected irregular...
On August 13, 2024, I purchased a monthly plan through the Adobe app with the order number AE03865300014ETR. I only used the first month and then immediately canceled my subscription. However, despite this, I continued to be billed in the following months without my knowledge. I noticed this in Nove...
I started the Adobe Creative Cloud trial as a student, intending to use it only once and for a short time. I believed I had canceled my subscription at the end of the trial period, but a few days ago I noticed a ₺717.60 charge on my credit card statement. When I tried to cancel my membership, I was...
I started a free trial of the Adobe Stock annual plan (10 images per month) on September 14, 2025. Although my trial period has not yet expired — I still have about 20 days remaining — when I attempt to cancel, the Adobe website asks for a ₺2,100 cancellation fee. So far, no payment has been made, ...
Comments