Deposited Amount Not Received In 4rabetsite

Akshay
March 21 7:13 PM264

I am raising this complaint regarding my 4rabet account, as a UPI deposit I made has still not been credited or refunded. On 14 March 2026 at around 7:55 PM, I deposited an amount of 3000 via UPI transfer to my 4rabet account. The transaction was completed from my side and my UTR number is 939350993193. However, the amount is still not showing in my 4rabet account balance. I raised a support ticket with you under the ID SUP-1208698 on 16 March 2026, but I have not received any response or explanation so far about why the deposit is missing. My UUID on your platform is b0318ec6-d5ff-4cc4-bdfa-abdc8489e***, and my account is linked to the email address ag2***[email protected]. Since the amount has been debited from my side but is not reflecting in my 4rabet account, I kindly request that the 3000 be refunded back to the bank/UPI account linked to my registered email address as soon as possible if you are unable to credit it to my 4rabet account.

May 8 2:21 PM (1 month after complaint)

Dear Akshay, We sincerely apologize for the inconvenience caused regarding your deposit transaction and fully understand your concern about the missing funds and the delay in receiving an update. Please be assured that cases related to pending or missing deposits are carefully reviewed by the relevant department together with the payment provider whenever additional verification is required. In some situations, even successfully completed UPI transactions may take extra time to be confirmed and reflected on the gaming balance due to banking or provider-side processing procedures. We kindly ask you to continue communication through our official support channels so that the relevant specialists can further review the transaction details linked to your account and provide assistance regarding the status of the funds. For your safety and privacy, we also strongly recommend avoiding sharing sensitive information such as UTR numbers, UUIDs, email addresses, or payment screenshots publicly, as they may be misused by third parties or scammers. We appreciate your patience and cooperation while the verification process is ongoing. Best regards, 4rabet Support Team

May 10 5:16 AM

Dear Akshay, regarding your deposit with SUP-1208698 939350993193, please provide a bank statement covering the period from the deposit date up to today for further verification of the transaction. This will help us review the payment status more accurately and assist you with the issue. Kindly contact us for further support.

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