First check the rejection message and your registered email for the exact reason. Common issues include blurry or expired identification, mismatched personal details, or payment methods registered under a different name.
Resubmit clear, valid documents through 10Cric’s official verification channel, ensuring your name matches your government-issued ID and payment account.
Contact official support at [email protected] and request a written explanation of the rejection, the status of your balance, and the specific steps required to restore withdrawals.
Keep screenshots of your balance, rejection notice, deposits, and withdrawal requests. Never create another account or pay extra fees to unlock funds.
If the problem remains unresolved after contacting support, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.
