If Youwin suddenly deleted your confirmed account, the first thing you should do is email their support team at [email protected].
Make it clear that your account was fully checked out, and back up your claim with any relevant proofs, such as ID, proof of address, or photos.
You can talk to them faster through live chat on their website, and you should ask for a full reason for the termination.
These kinds of firings can happen because of automatic systems that look for fraud, strange behavior, or compliance checks. But if you've already been checked and passed, ask for a personal review.
Keep track of your conversations and make sure you get proof of every message you send to make sure you follow up properly.
Youwin has a Curacao eGaming license number 1668/JAZ, which means that operators have to deal with complaints.
If your appeals are ignored, you may escalate by filing a complaint with Xolvie to seek a resolution.
