I paid for Yousician Premium but the app says no subscription, what can I do?

If you’ve paid for Yousician Premium but the app still shows no subscription, make sure you’re logged into the correct account (same email or Apple/Google login) you used to buy the plan and tap Account → Restore inside the app if you purchased through Apple or Google Play, as this often forces the app to recognise your subscription.

Also check whether the subscription was billed via Apple/Google or directly on Yousician by looking at your bank/receipt — if it was on Apple/Google, manage and restore it through their subscription settings instead of Yousician’s.

If it still doesn’t unlock, please feel free to share your experience. You can also file a complaint on our website.