Brand Overview: yetipay
yetipay (operated by Table Yeti Ltd) is a UK-based financial technology company founded in 2017 by Oliver Pugh. The company provides integrated card machines, mobile payment systems, and merchant payment processing solutions designed primarily for small-to-medium businesses across the retail, food, and hospitality sectors.
Contact Info
Business owners and consumers can contact yetipay through the following communication channels:
- Customer Support Email: [email protected] (alternative: [email protected])
- Phone Number: +44 1494 372059 (support line: +44 7376 422898)
Industry and Operations
yetipay operates within the merchant acquiring, electronic point of sale (EPOS), and financial technology industries. The platform offers modern card processing infrastructure, aiming to provide flexible fee structures and eliminate restrictive long-term commitments for independent merchants.
Its primary products and operational services include:
- Card Machines and POS Terminals: Modern payment terminals supporting wireless connectivity, pay-at-table functions, and contactless transactions.
- Remote Payment Methods: Pay-by-link tools, QR code checkout, and virtual terminal (MOTO) solutions for taking payments online or over the telephone.
- Tap to Pay: Direct contactless card acceptance supported across mobile and tablet devices.
- Settlement Services: Account management features providing transaction reports and next-day payout settlement schedules.
User Sentiment
User feedback around yetipay reveals significant concern regarding financial reliability and customer care, with the sharpest negative sentiment focused on merchant payout delays and frozen funds that disrupt business operations.
- Withheld Merchant Payouts: Multiple business users report that payments and substantial revenue balances have been held for unexpected periods without adequate explanation.
- Customer Service Responsiveness: Frustrations over delayed communication or unanswered queries when merchants attempt to resolve urgent payout or settlement disputes.
- Disruptive Verification Holds: Sudden risk holds and account reviews that temporarily halt processing capabilities and strain business cash flow.
- Account Transparency: Insufficient clarity regarding the release timelines for locked funds and administrative delays during review procedures.
Share Your Experience
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