I am unable to delete my old Ticket Restaurant Online card details from the payment option in the Yemek Sepeti app. Due to a job change, I have a new Ticket card, but I cannot update the information. I can't reach customer service, as they keep redirecting me to pre-set services. When I contact the Help Center, they only provide generic instructions like clicking on specific menu tabs, without offering any real solution. Even after trying multiple times on different devices, the issue remains unresolved. As a result, I cannot use my new Ticket card at many restaurants that accept it. Despite being one of the apps I use most frequently, its lack of functionality is incredibly frustrating.
I have been trying to set up Yemeksepeti for my newly opened restaurant for about a month. Despite sending numerous emails and contacting customer service multiple times, there has been no progress. Each time, I am told that the issue has been forwarded to the relevant department, but no one has fol...
I have been trying to get my newly opened restaurant listed on Yemek Sepeti for about a month, but despite numerous emails and repeated calls to customer service, there has been no progress. Each time, they assure me the issue is being forwarded to the relevant team, but I receive no response or upd...
For the past two months, I’ve been trying to get a kitchen change request processed for my restaurant on Yemeksepeti, but they keep closing my request without any explanation. Despite repeatedly asking them to call me, I’ve never been contacted, and the kitchen change hasn’t been made. The Yemeksepe...
On December 14, 2025, at around 5:00 PM, I experienced a serious issue with an order I placed through Yemeksepeti in Yenimahalle, Ankara. While I was able to reach the restaurant that prepared the order, I was completely unable to contact the delivery side or any Yemeksepeti representatives, and the...
My order from Yemek Sepeti on 21.07.2025 was cancelled, but I still haven’t received a refund. They said credit card payments would be refunded within 1–3 business days, but that hasn’t happened. I’ve checked with my bank multiple times, and there’s no sign of the refund being processed. It feels li...
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