Yemek Sepeti Hasn’t Activated My Restaurant Account After a Month of Waiting

Kadir

November 07, 2024 11:48 am

I have been trying to get my newly opened restaurant listed on Yemek Sepeti for about a month, but despite numerous emails and repeated calls to customer service, there has been no progress. Each time, they assure me the issue is being forwarded to the relevant team, but I receive no response or updates. They also do not provide a contact number for an authorized person who can assist. Other platforms like Getir and Trendyol activate accounts within 1-2 business days, yet with Yemeksepeti, I cannot even reach a contact person. I truly hope this issue is resolved soon.

Yemek Sepeti

November 08, 2024 10:27 am (22 hours after complaint)

Hello, Thank you for sharing your feedback with us. We will conduct the necessary investigations regarding the matter. We would also like to mention that you can reach us for similar feedback. Best regards, Yemeksepeti User Solutions

Kadir

November 08, 2024 10:37 am

I have lost count of how many times I called the number you mentioned within 10 days. Unfortunately, we can't get any response other than "your request has been forwarded to the relevant department." The number of the relevant department or authority is also not shared, and unfortunately, no one is reaching out to us.

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